Reputation Management for
Dentists
Protect your dental practice reputation with strategic review management designed for general dentistry and specialty practices
Your reputation directly impacts new patient bookings
of patients use online reviews when choosing a new dentist
star rating is what most patients expect before booking an appointment
of patients will avoid a dental practice with negative reviews about pain or billing
In local dental markets where patients have dozens of options within a few miles, your online reputation is the primary differentiator driving new patient decisions.
Challenges unique to dental practices
Pain & Anxiety Reviews
Patients disproportionately review based on discomfort. Even routine procedures can generate negative reviews if pain management expectations weren't met.
Cost Transparency Disputes
Surprise bills and insurance coverage confusion lead to negative reviews. Patients often blame the practice for insurance limitations beyond your control.
Cosmetic Expectations
Veneers, whitening, and cosmetic work come with subjective expectations. Patients may be disappointed with results that are clinically excellent.
Emergency Availability
Negative reviews about emergency access and after-hours availability can damage your reputation, even when you operate within standard hours.
Hyper-Local Competition
Multiple dental practices compete within a 3-mile radius. Your online reputation must be superior to practices literally across the street.
Staff Interaction Impact
Front desk interactions, hygienist rapport, and scheduling issues dominate reviews. Your clinical excellence may be overshadowed by operational friction.
How we protect dental practices
Multi-Platform Review Monitoring
We track reviews across multiple platforms and take proper action in a timely manner. We outline all activity and engagement in our reports.
Empathetic Response Crafting
We craft responses that acknowledge patient concerns without admitting fault. Every reply de-escalates tension while maintaining your professional reputation.
Post-Visit Review Campaigns
We implement systematic outreach to satisfied patients after routine visits. Compliant, platform-approved methods that generate authentic positive reviews.
Crisis Response Protocols
When serious complaints arise—billing disputes, alleged complications—we have immediate response frameworks ready to protect your practice reputation.
Performance Reporting & Local Insights
Regular performance reporting and strategic recommendations based on what we observe across your online presence and the local dental market.
Choose the right service level for your practice
All engagements begin with a $1,500 setup fee. We work with a limited number of clients to ensure quality of execution.
Automated Review Generation
Self-service with automation
What's Included
- ✓Custom review request form setup
- ✓Automated follow-up sequences
- ✓Client manages sending
- ✓Monthly review reporting
Monthly retainer
$500/month
Managed Review Generation
We handle outreach
What's Included
- ✓Client provides customer list
- ✓We initiate all review requests
- ✓Monthly review campaigns
- ✓Strategic platform rotation
- ✓Monthly reporting
Monthly retainer
$1,000/month
Full Reputation Management
Complete White Glove Service
What's Included
- ✓Everything in Managed tier
- ✓Monitor all reviews across platforms
- ✓Professional response to all reviews
- ✓Priority response time
- ✓Monthly reporting
Monthly retainer
$1,500/month
Reputation Repair
Crisis & recovery
What's Included
- ✓Everything in Full Management tier
- ✓Negative review removal campaigns
- ✓Crisis response and management
- ✓Priority escalation protocols
- ✓Intensive weekly strategy calls
Monthly retainer
$3,000/month
What success looks like
Consistent 4.5+ Rating
Maintaining a high star rating across all platforms. Recent positive reviews consistently outweigh older negative ones.
New patients see active engagement, professional responses, and steady growth in your reputation.
Increased New Patient Flow
More new patient bookings from online search. Patients arrive pre-qualified and ready to commit to treatment plans.
Your online presence becomes a growth driver, not a concern you worry about daily.
Reduced Staff Stress
Your front desk isn't fielding panicked calls about negative reviews. Your team focuses on patient care, not damage control.
Practice morale improves when your reputation accurately reflects the quality care you provide.
Peace of Mind
You focus on dentistry. We handle your online reputation. Monthly reports show exactly where you stand.
No surprises. No panic. Just steady, strategic reputation management that protects your practice.
See Real Results
Read how we helped a medical practice increase their rating from 3.2 to 4.7 stars while managing a reputation crisis.
Read the Case StudyReady to protect your practice reputation?
Schedule a 30-minute consultation to discuss your current reputation standing and how we can help.