Reputation Management for
Dermatologists
Protect your dermatology practice reputation with strategic review management designed for both medical and cosmetic services
Your reputation directly impacts patient volume
of patients research dermatologists online, especially for cosmetic procedures
star rating is what patients expect for cosmetic dermatology services
of cosmetic patients will choose a provider based primarily on reviews and before/after photos
Dermatology uniquely blends medical necessity with elective cosmetic services. Your online reputation must build trust for both skin cancer screenings and aesthetic treatments.
Challenges unique to dermatology practices
Cosmetic Results Subjectivity
Botox, fillers, and laser treatments have highly subjective outcomes. Clinically successful results can still receive poor reviews based on personal expectations.
Appointment Wait Times
High demand creates long wait times for appointments. Patients leave negative reviews about scheduling delays, even when your clinical care is excellent.
Cosmetic Pricing Transparency
Cash-pay cosmetic services require upfront pricing discussions. Price-sensitive patients may leave negative reviews comparing your rates to competitors.
Medical vs. Cosmetic Divide
Patients seeking acne treatment have different expectations than those wanting anti-aging services. Your reputation must serve both audiences effectively.
Treatment Timeline Frustrations
Acne, rosacea, and other chronic conditions require months of treatment. Impatient patients leave negative reviews before treatments have time to work.
High Cosmetic Competition
Med spas, plastic surgeons, and other dermatologists compete for the same cosmetic patients. Your reputation must differentiate your medical expertise.
How we protect dermatology practices
Multi-Platform Review Monitoring
We track reviews across multiple platforms and take proper action in a timely manner. We outline all activity and engagement in our reports.
Results-Focused Response Strategy
Every response emphasizes your board certification, evidence-based approach, and commitment to patient education. We address cosmetic concerns professionally.
Dual-Track Review Generation
We implement separate strategies for medical dermatology patients and cosmetic patients. Compliant outreach that generates authentic positive reviews.
Expectation Management
We craft responses that educate about realistic timelines and outcomes for chronic conditions, protecting you from impatience-driven negative reviews.
Performance Reporting & Competitive Insights
Regular performance reporting and strategic recommendations based on what we observe across your online presence and the medical-cosmetic landscape.
Choose the right service level for your practice
All engagements begin with a $1,500 setup fee. We work with a limited number of clients to ensure quality of execution.
Automated Review Generation
Self-service with automation
What's Included
- ✓Custom review request form setup
- ✓Automated follow-up sequences
- ✓Client manages sending
- ✓Monthly review reporting
Monthly retainer
$500/month
Managed Review Generation
We handle outreach
What's Included
- ✓Client provides customer list
- ✓We initiate all review requests
- ✓Monthly review campaigns
- ✓Strategic platform rotation
- ✓Monthly reporting
Monthly retainer
$1,000/month
Full Reputation Management
Complete White Glove Service
What's Included
- ✓Everything in Managed tier
- ✓Monitor all reviews across platforms
- ✓Professional response to all reviews
- ✓Priority response time
- ✓Monthly reporting
Monthly retainer
$1,500/month
Reputation Repair
Crisis & recovery
What's Included
- ✓Everything in Full Management tier
- ✓Negative review removal campaigns
- ✓Crisis response and management
- ✓Priority escalation protocols
- ✓Intensive weekly strategy calls
Monthly retainer
$3,000/month
What success looks like
Balanced Medical & Cosmetic Reputation
Maintaining a 4.6+ star rating with reviews highlighting both clinical expertise and cosmetic results. Both patient types feel confident.
Your reputation demonstrates you're a medical expert who also excels at aesthetic treatments.
Increased Cosmetic Revenue
More cosmetic consultations convert to procedures. Patients arrive pre-sold on your expertise through authentic reviews.
Your online presence drives cash-pay cosmetic services while maintaining medical dermatology credibility.
Reduced Scheduling Complaints
Positive reviews about your expertise overshadow wait time complaints. Patients understand your quality justifies appointment delays.
Your reputation becomes an asset that fills your schedule, not a liability causing patient frustration.
Peace of Mind
You focus on patient care. We handle your online reputation. Monthly reports show exactly where you stand.
No surprises. No panic. Just steady, strategic reputation management that protects your practice.
See Real Results
Read how we helped a medical practice increase their rating from 3.2 to 4.7 stars while managing a reputation crisis.
Read the Case StudyReady to protect your practice reputation?
Schedule a 30-minute consultation to discuss your current reputation standing and how we can help.